Design Operations Symposium 2024

Co-located with the Festival of Creative Operations.

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Victoria Johnston

Head of Design Operations

Natwest Group

Before joining NatWest, I spent most of my career organising and managing creative teams. I started in photo studios, moved on to museum design and most recently I built and led the Design Ops team at the strategic design consultancy, Nile. I love turning chaos into order, finding solutions and supporting great, inclusive design.

I’m a hands-on operations leader who focuses on improving process, capability and community to help design and research teams to grow with quality and consistency. I enjoy balancing business needs with creative team needs and believe that the best workplaces are built on growth and trust.

What others say

The Design Operations New York 2023 conference was so rewarding! As a DesignOps "team of 1" practitioner, the opportunity to be among other humans who are in the field was so fulfilling. Also, what I learned in those 8 hours is immeasurable. 

Claudia Martinez
Yelp

HS DesignOps events provided me with the opportunity to connect with similar minded professionals, who I can call friends! Sessions were engaging and provided me some valuable nuggets to take it forward and apply! 

Amit Tripathi
Amazon

HS Design Operations events provide me with the opportunity to connect with other colleagues in the industry and share learnings to help each other strive to be the most efficient and supportive teams we can be.

Antonia Duffin
Co-Op