Creative Operations London 2020

Making Creative Work Better

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Melissa Smith

Managing Director and Founder

The Industry Club

Melissa heads up The Industry Club, a leading training and talent partner to the creative industries.

Her professional background before establishing the club in 2011, was in agency operations and project management, heading up these departments at leading London agencies for over 20 years. She now uses this invaluable experience to work as a talent and training consultant with creative agencies and leading brands.

What others say

Opened my eyes to opportunities for improvement and really exposed blind spots…I feel confident I can get what I need from co-workers and senior teams to succeed in my role.

Brittany Harman
Reebok

"Excellent opportunity to network and brainstorm with peers facing similar challenges in this space!"

Heidi Richert
3M

This is an ideal opportunity to learn how others are tackling the operations in their company, be thought partners and share learnings.

Kelly Borghello
Capital One