Creative Operations London 2022

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In-House Agency Fail: Saying YES to the wrong work

18 March, 14:00 PM GMT

Are we saying “no” enough? The top in-house agencies today ask themselves this question daily. So should you.

As tempting as it is to say “yes” to every request from your internal stakeholders, saying “yes” to the wrong type of work erodes your in-house brand, turns over your best staff, and leads to chaos.

In this session, we will explore how leading in-house agency teams can:

  • Carve out the work that doesn’t fit your mission, and free up your best creatives for high-impact work
  • Earn the work you want by better positioning and selling your capabilities and in-house strengths
  • Be seen as a strategic business partner instead of a transactional vendor
  • Learn how to say yes (if you must) without wreaking havoc on your creative ops or losing credibility with your stakeholders

What others say

HS Creative Operations events provide some really great insights and perspectives around what's working in today's ever changing world of creativity.

Barry McPhillips
Purple Agency

HS Creative Operations events gave me the chance to talk to people who are extremely passionate and experienced in their field and I was proud to be part of it for a day and learn from them.

Lisa Helle
Quarters Digital Services GmbH

HS Creative Operations events provide me with the opportunity to hear others are experiencing similar challenges and to share insights and thoughts.

Philippa Dunning
23red