Creative Operations Summit London 2027

Francesca Buzzeo leads operational strategy and delivery across EMEA at OLIVER, overseeing 750+ professionals in 21 markets. She partners with new business globally to design future operating models that transform how organizations work and shape how AI is built into the way OLIVER and its clients operate.

Her expertise spans solution design and the implementation of new ways of working, helping global brands across FMCG, retail, manufacturing and education navigate organizational change and embed new capabilities. With a data-driven mindset and a track record of delivering efficiency gains, cost savings and smarter technology adoption, Francesca is passionate about building high-performing teams that help organizations adapt and thrive in an AI-first world.