Creative Operations Summit New York 2026
First Sessions Announced
We are delighted to announce the first sessions!
Brilliant Execution
What Drives Extraordinary Work
Why?
In today’s creative industry, teams have more tools and technology and manage greater complexity than ever before. Yet extraordinary work remains rare, even among talented teams.
Together, let’s explore ‘why?’
What truly drives brilliant execution, and why frameworks, tools, and processes alone cannot ‘create’.
Answers
The Third Method is a perspective focused on creating the conditions that enable sustainable, high-quality execution. The method draws on over 20 years of operational leadership experience and insights from interviews with CEOs, creative leaders, Agile Manifesto co-authors, and emerging talents.
A new perspective on execution with practical actions that can immediately improve a team’s engagement and results.
In a fast-changing and increasingly demanding environment, daring to be different means restoring motivation and pride in the work.
Rodrigo Falcao, Global Operations Director, WPP / VML
Going Full Circle
Five Things I’ve Learned about Building an In-House Agency that Works with External Clients
Copper Giants is unique as an external-facing, in-house agency set up as a separate LLC, built to attract and retain the best talent - all to benefit the Liberty Mutual brand.
With a strong foundation now in place, the next phase is clear: build on that foundation to create a thriving business that serves clients beyond our parent company.
Why the five things we’ve learned so far have general application – the plusses and the minuses, the benefits and drawbacks – and navigating conflicts of interest and potentially competing priorities.
Warren Marenco Chase, VP Managing Director, Copper Giants
Scaling Ops to Rebrand Docusign in Just 5 Months
From first spark to global launch, the inside story of how DocuSign’s Brand Team delivered a full-scale rebrand in just five months.
- How we secured executive buy-in.
- How we operationalised at speed.
- How we scaled across a global organisation without breaking the system.
- What we plan to do’ next.
The decisions, trade-offs, and operational muscle required to move fast, and why building the right foundations matters long after launch day.
Corey Pomkoski, Senior Director of Brand & Creative Operations and Jess Novo, Senior Brand & Creative Program Manager, Docusign