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Design Operations London 2025

Kim Marchant

Executive Director, Design Operations

Commercial & Investment Bank (CIB), J.P. Morgan

Kim leads the Design Operations and Design Program Management function for the Experience Design organisation in the Commercial & Investment Bank at J.P. Morgan. Her team focuses on driving measurable efficiencies for a large, distributed network of multi-disciplined design teams embedded across multiple business units. Kim has experience of enabling and scaling traditional and digital product design teams, practices and processes in complex global organisations - and has a background in psychology, creative operations and design management. Kim is also a full-time Mum, a travel and music fanatic, and a recovering multiple marathon runner.

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