Back
 

Victoria Johnston

Head of Design Operations

Natwest Group

Before joining NatWest, I spent most of my career organising and managing creative teams. I started in photo studios, moved on to museum design and most recently I built and led the Design Ops team at the strategic design consultancy, Nile. I love turning chaos into order, finding solutions and supporting great, inclusive design.

I’m a hands-on operations leader who focuses on improving process, capability and community to help design and research teams to grow with quality and consistency. I enjoy balancing business needs with creative team needs and believe that the best workplaces are built on growth and trust.

What others say

I have been so inspired after the event! It was lovely to be amongst my own kind of people and to learn from each other. I'm full of new ideas to improve my own work. Would love to attend again!

Anna Keski-Kohtamäki
Gofore

HS Design Operations has provided me with the opportunity to understand DesignOps roles and their challenges to a much more detailed and informative degree.

C. Bianca Ike
FinnMe

Attending the HS DesignOps event in London has given me the chance to connect with amazing people, fostering friendships in this expanding community. The organizer consistently made me feel welcomed and valued before, during, and after the conference.

Dario Albanesi
DesignOps Strategist, Freelancer