Design Operations New York 2024

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Navigating DesignOps Challenges: Managing a Major Transformation of the Design Team at BCP

May 16, 9:40 AM EDT

An evolutionary approach that ensured change was embraced

Alexandra Mengoni Leon explains how the DesignOps team at Banco de Credito BCP faced and met internal challenges and kept a 150-designer team both on board and supporting change.

Alexandra’s talk covers:

  • The pivotal role of leadership in steering the team through their transformation
  • The strategic decisions that shaped their course
  • The iterative processes employed to refine their approach
  • The nuanced management of diversity that enabled BCP to pioneer change and cultivate a resilient design ecosystem

Alexandra shares her vision for the future of design at BCP. Drawing on real-world experiences, she offers practical insights and actionable strategies for managing design operations when undertaking a significant transformation.

Speaker

Alexandra Mengoni Leon

Banco de Crédito BCP

THIS EVENT HAS NOW ENDED

New York Hilton Midtown Hotel

What others say

The Design Operations New York 2023 conference was so rewarding! As a DesignOps "team of 1" practitioner, the opportunity to be among other humans who are in the field was so fulfilling. Also, what I learned in those 8 hours is immeasurable. 

Claudia Martinez
Yelp

HS DesignOps events provided me with the opportunity to connect with similar minded professionals, who I can call friends! Sessions were engaging and provided me some valuable nuggets to take it forward and apply! 

Amit Tripathi
Amazon

HS Design Operations events provide me with the opportunity to connect with other colleagues in the industry and share learnings to help each other strive to be the most efficient and supportive teams we can be.

Antonia Duffin
Co-Op