Design Operations New York 2024

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Agenda

Agenda

Click here to see the Agenda-at-a-Glance across the four co-located events; Photo Studio Operations NY, Design Operations NY, Creative Operations NY, and Creative Production NY.

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8:00am
Registration & Breakfast - Exhibition Opens
Start your day with a bite to eat and a chance to visit the exhibition.
 
9:00am
Welcome to Design Operations New York 2024
Conference Chair
Amy Mako , Head of Creative Operations, Faire
 
9:10am
Using the Power of Change to Build Better Together
In recent years, forced by the pandemic, both organizations and their leaders had to adapt to changing conditions. Now the pendulum is shifting from high demand for design to contraction in the market. Together with our teams, we are enduring difficult times, and we are also experiencing a collec...
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Speaker
Jose Coronado, Head of Strategic Planning & Operations
 
9:40am
Navigating DesignOps Challenges: Managing a Major Transformation of the Design Team at BCP
An evolutionary approach that ensured change was embraced Alexandra Mengoni Leon explains how the DesignOps team at Banco de Credito BCP faced and met internal challenges and kept a 150-designer team both on board and supporting change. Alexandra’s talk covers:
  • The pivotal role of leader...
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Speaker
Alexandra Mengoni Leon, Design Operation Chapter Area Lead & Founder of Design Ops LATAM, Banco de Crédito BCP
 
10:10am
Design Systems: Navigating Advocacy and Adoption
Design Systems are the source of truth that facilitates cross-functional team collaboration to concept, design and develop products. However, Design Systems are often labeled as ‘glorified style guides’ and a hindrance to creativity, and frequently face resistance to organizational changes needed...
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Speaker
Zuki Ndulo, Design Ops & Design Systems Lead
 
10:40am
Networking & Visit the Exhibition
Your chance to visit the exhibition and network with your fellow DesignOps Professionals.
 
11:20am
Lessons From Integrating Design and Creative Operations
Embracing Change for Enhanced Growth LouLou Quintela, Head of Design Operations at PanasonicWELL has identified a transformative opportunity amidst all the changes that are taking place as companies strive for increased efficiency. While leading the way in a reorganization, LouLou found that merg...
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Speaker
LouLou Quintela, Head of Design and Creative Operations, PanasonicWELL
 
11:50am
The Position and Influence of Design Operations in the Future
Opinions on the implications for decision-making today Experts discuss the future of Design Operations. Design is going through a transformation.  Its position and influence within product organisations is changing. Led by Tim Gilligan, Jenny Price from IBM, Ian Paradise from Bose, Sasheen Andreg...
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Moderator
Tim Gilligan, Sr. Director, Chief of Staff of Research and Design Operations, Capital One
Panelists
Jenny Price, DesignOps Lead & Manager, Business Process Transformation for the CIO , IBM
Ian Paradise, Principal Design Program Manager, Bose Corporation
Carrie Roberts, Senior Manager, Design Operations, Kenvue
Sasheen Andregg, Senior Design Operations Manager, Intuitive
 
12:50pm
Redefining Creativity: Driving Innovation With Automation
Even in today’s fast-paced digital world, creativity remains the main driver of campaign success.  Still, the full creative potential often remains untapped due to an overload of tedious production tasks that burden design teams. Learn how design and marketing teams can leverage automation and AI...
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Speakers
Tim Durney, VP of Agency Solutions , Celtra
David Ricculli, Digital Transformation Lead, Celtra
 
1:10pm
Lunch & Visit the Exhibition
Time to have some lunch and visit the exhibition. See you back at 2:00 PM for the afternoon sessions!
 
2:30pm
Harnessing the Full Power of Design Operations
An Account of Change at Scale in a User Experience Organization Heather McIntosh Cassano, and Mark Norris of Google Play explain the many stages of the road to UX maturity in their organization and how Design Ops, or as Google terms it, UX Programs & Operations, has been the driving force beh...
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Speakers
Heather McIntosh Cassano, Senior Director, User Experience, Google
Mark Norris, Head of UX Programs and Operations, Google Play
 
3:00pm
The State of Design
Organizations, Recruitment, and Education How to Navigate Changes in the Economics and Technologies   Design has been in turmoil over the past two years. The causes: mammoth changes in the economics and in the technologies.    Too often the news is of layoffs (in both corporates and agencies), ...
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Speakers
Silke Bochat, Head of Design, Weleda
Jay Peters, Chair of Design Management, SCAD and Partner, PARK USA
Tom Scott, Founder, Verified
 
3:50pm
Networking & Visit the Exhibition
Your chance to visit the exhibition and network with your fellow DesignOps Professionals.
 
4:30pm
New York Creative Summit 2024: Embracing ‘The Power of Change’ Four Chairs of the Four Events Reveal Key Takeaways
Unmissable! We bring together the chairs of the four co-located events: Creative Operations, DesignOps, Photo Studio Operations, and Creative Production to delve into the profound impacts of change on the creative landscape. This end-of-day gathering transcends the ordinary. The chairs share insi...
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Moderator
Paul Nicholson, Creative Ops Production & Technology Leader
Panelists
Amy Mako , Head of Creative Operations, Faire
Thomas Stilling, Digital Strategy & Transformation Leader
Perrie Schad, President, Perrie Schad Consulting
 
5:30pm
Drinks & Networking
Continue networking, sharing ideas and celebrate a great day at the official drinks reception!
Kindly sponsored by:
 
6:30pm
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THIS EVENT HAS NOW ENDED

New York Hilton Midtown Hotel

Agenda

What others say

The Design Operations New York 2023 conference was so rewarding! As a DesignOps "team of 1" practitioner, the opportunity to be among other humans who are in the field was so fulfilling. Also, what I learned in those 8 hours is immeasurable. 

Claudia Martinez
Yelp

HS DesignOps events provided me with the opportunity to connect with similar minded professionals, who I can call friends! Sessions were engaging and provided me some valuable nuggets to take it forward and apply! 

Amit Tripathi
Amazon

HS Design Operations events provide me with the opportunity to connect with other colleagues in the industry and share learnings to help each other strive to be the most efficient and supportive teams we can be.

Antonia Duffin
Co-Op