With 20 years of experience working in tech including a past life as Director of Support at Tumblr, Tess pivoted to design in 2019 and has spent the last couple of years learning about and practicing DesignOps at Condé Nast. She loves documentation, remote-first culture, getting things organized, and supporting an entire team with the best environment possible. She lives in Richmond, Virginia's historic Church Hill neighbourhood with her husband and kids.