Heather has been creating and editing taxonomies for over 25 years for various employers and as a consultant. She is currently a knowledge manager with Semantic Web Company where she manages the enterprise taxonomy for the knowledge hub and website and provides taxonomy consulting and training to customers.

Heather previously worked as a taxonomist at Gale, Viziant, First Wind, and Project Performance Corporation, and Cengage. Through Hedden Information Management she continues to teach an online course in taxonomy creation. She also gives taxonomy training at conferences, through professional organizations, and as corporate training. Heather is author of The Accidental Taxonomist, 3rd ed.