Creative Operations Summit London 2026

Jamie Williams is Business Operations Lead at Linney Create, the creative and strategy-led agency within Linney that combines insight, design and technology to deliver multi-channel brand, campaign and customer experience work. A qualified multimedia designer, Jamie specialises in designing people-first systems, content and processes that enable teams to deliver their best work.

With a background in operationalising research practices, Jamie oversees research and design operations, legal compliance, knowledge management, suppliers and freelancers, ways of working and overall change management across the agency, optimising how teams deliver value to clients and continuously improve performance.