Pam leads the Collections Management Team which is responsible for collections data at the V&A and manages the Collections Management System and DAMS. Pam trained as an archaeologist and worked on excavations in the UK and France before moving into the museum sector with a focus on collections management.

Pam has worked in university, local authority, military and national museums in the UK for over 20 years, where her experience includes managing collections documentation and digitisation projects, consultancy work with the Middle East, procuring a cloud-based documentation and DAMS solution for an international consultancy project, and managing the acquisitions and disposals processes at the V&A. Her interests include the history of collecting, the collecting and management of digital museum objects, and ways of increasing public access to collections both digitally and physically.