DAM Europe 2024

The Art and Practice of Managing Digital Media

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Enriching Customer Experience with Media and Data

27 June, 12:20 PM

Media and data are core assets of any organization that uses rich media experience to engage with their customers.

For all organizations, from consumer brand companies to video production creators and distributors, from healthcare to banking to cultural heritage, it's media and the data that should define the content and its use. They are key to understanding customers and their changing behaviours.

The rapid rise of rich media experiences and evolving customer expectations create significant challenges. These challenges are complicated by the siloed nature of most companies and the uncertainty of the pace of change.

Using industry case studies, this session will focus on the business impact created by centralization of media and data.

What others say

HS DAM events are a great way to connect with other global DAM users and innovators. Whether you are a DAM vendor or day to day user DAM Europe is a great networking opportunity to learn new things.

Heidi Hudson
The Kennel Club

HS DAM events provide me with the opportunity to network and get a flavour of products and plug ins being used and how people are integrating technology into their DAMs.

Matthew Percival
Historic Royal Palaces

HS DAM events are an invaluable opportunity to meet a wide range of DAM practitioners, futurologists, and deep specialists. You'll find parallels in industries you know and new concepts from industries you don't, that will make you question and improve your practice.

Steve Russell
The Royal Society