Design Operations London 2024

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Agenda

Agenda

This year’s Design Operations London delegates have a choice of morning sessions.  See below for details.

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08:00
Registration and Breakfast - Exhibition Opens
 
09:00
Introducing The Power of Change
Speaker
Nicky Russell
WDC
Welcome to the DesignOps Morning Briefing
Speaker
Patrizia Bertini
8x8
 
 
09:15
Let's All Agree NOT to Collaborate: A Guide to Successful In-House/Agency Relationships
Speakers
Mat O’Brien
Three UK
Aidan McClure
Wonderhood Studios
Morning Briefing - DesignOps as a Participatory Change Management Discipline
Speakers
Davide Macchi
Business Consultant
Support
Peter Boersma
DesignOps Consultant
 
09:45
The Intersection of Creative Operations with Technology
Speaker
Roger Connolly
Sitecore
 
 
10:15
Networking and Visit the Exhibition
 
11:00
Welcome Back from Patrizia Bertini
Design Operations Conference Chair
Patrizia Bertini
8x8
11:05
Designing for People: The Transformation from Company-Centric to Customer-Centric
Speaker
Patrycja Rozmus
Proza-D.S.C
 
11:35
The 3 Levers of Change: How DesignOps Professionals Operate Across the Change Continuum for Maximum Impact
Speakers
Craig Perlmutter
Personio
Camilo Torres
NatWest Group
Laurent Christoph
ClearScore
 
12:05
Digital-First to Hybrid - How DesignOps Orchestrates Scale while Holding Space for Change
Speaker
Amelia Strohsnitter
Zendesk
 
12:35
Digital Maturity in a Wholesale Organisation
Speaker
Stuart Wainstock
PUMA
 
12:55
Lunch and Visit the Exhibition
 
14:10
Leading the Design Team You Didn't Hire
Speaker
James Ferguson
OVO Energy
 
14:40
The Position and Influence of Design Operations in the Future
Moderator
Silke Bochat
Weleda
Panellists
Tom Moorer
Meta
Matt Gottschalk
The Stepstone Group
Heidi Ettanen
H&M
Kim Marchant
Commercial & Investment Bank (CIB), J.P. Morgan
May O. Caballero
 
15:35
Empowering Change Agents: Enabling UX Teams to Drive Innovation
Speaker
Dario Albanesi
Freelance Consultant
 
16:05
Networking and Visit the Exhibition
 
16:40
London Creative Summit 2024: Embracing ‘The Power of Change’ Four Chairs of the Four Events Reveal Key Takeaways
Moderator
Patrick Burgoyne
In-House Agency Leaders Club
Panellists
Nicky Russell
WDC
Patrizia Bertini
8x8
Mark Stocker
The Very Group
Mali Okoi-Obuli
OURHouse
 
17:30
Drinks and Networking Reception
Kindly sponsored by:
 
18:30
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Agenda

What others say

HS Design Operations events provide me with the opportunity to connect with other colleagues in the industry and share learnings to help each other strive to be the most efficient and supportive teams we can be.

Antonia Duffin
Co-Op

HS Design Operations events are a new and unique format for meeting peers and exchanging about current developments in the industry - as well as a great way to grow the community. Enjoyed it a lot and looking forward to the next conference.

Florian Lindner
casavi GmbH

HS DesignOps events provided me with the opportunity to connect with similar minded professionals, who I can call friends! Sessions were engaging and provided me some valuable nuggets to take it forward and apply! 

Amit Tripathi
Amazon