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Tim Gilligan

Sr. Director, Chief of Staff of Research and Design Operations

Capital One

Tim Gilligan has a diverse background in operationalizing engagement, bridging physical and digital experiences. Tim cut his teeth building immersive theatrical experiences including Sleep No More and The Tenant. He then jumped headlong into the intersection of digital and physical experiences consulting with various Fortune 500 and startup teams before making the leap to building design teams for professional services clients across the US. He can currently be found enabling teams as the Chief of Staff of Research and Design Operations at Capital One. Outside of work, he serves as the New York Chapter co-lead for The DesignOps Assembly and was the past Board Chair for NYC based dance, theater, and media company the feath3r theory.

What others say

The Design Operations New York 2023 conference was so rewarding! As a DesignOps "team of 1" practitioner, the opportunity to be among other humans who are in the field was so fulfilling. Also, what I learned in those 8 hours is immeasurable. 

Claudia Martinez
Yelp

HS DesignOps events provided me with the opportunity to connect with similar minded professionals, who I can call friends! Sessions were engaging and provided me some valuable nuggets to take it forward and apply! 

Amit Tripathi
Amazon

HS Design Operations events provide me with the opportunity to connect with other colleagues in the industry and share learnings to help each other strive to be the most efficient and supportive teams we can be.

Antonia Duffin
Co-Op