Two years ago, Nordstrom's Experience Design team embarked on a transformative journey by introducing DesignOps. In this session Julia Johnston, Design Operations Manager, and Bryan Vincent, Senior Design Program Manager, reveal the challenges and the triumphs when integrating a DesignOps practice into an established design organization – and how the process evolved.
Julia and Bryan cover:
- The art of introducing DesignOps, including strategies for a smooth launch
- Navigating the human element: Overcoming resistance and cultivating champions
- Tailored solutions: Adapting DesignOps to fit unique team dynamics
- Before and after, as evidenced by the design team's remarkable transformation
- Proving worth: Quantifiable impacts and how the DesignOps innovation influenced the entire organization
A story of how a small but mighty DesignOps team reshaped Nordstrom's design landscape.
