Festival of Creative Operations 2022

Co-located with the Photo Studio Ops Forum and the Design Ops Symposium

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From Fixed to Flexible

September 27, 12:45PM EDT

In this session, Jo Phillips, Head of Creative Services, Hallmark Cards, examines how the organization has gone from a large fixed creative cost, that was not aligned to the size of the business, to a more variable creative cost, that delivers more flexibility and agility.

Hear how the choices and compromises Hallmark has had to make along the journey resulted in a structure that’s fit for purpose and future thinking.

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Fabletics