Creative Operations New York 2023

Making Creative Work Better

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Building Creative Tenure

May 25, 2:25 PM EDT

The renaissance in brand culture has emphasized the benefits of having an internal creative team.

Their value has moved beyond cost containment. It includes:

  • The advantages of a dedicated, always-available, team
  • Direct access to the product and marketing groups; permanently focused on the brand’s success
  • Access to confidential customer data
  • Deep institutional knowledge of the company’s products - perhaps the most important advantage of them all

Now for the challenges. Because in-house agencies have transitioned from their pioneering days and reached greater levels of maturity, they confront the same issues external agencies have grappled with for decades: how to attract, develop, inspire, challenge, reward and retain top talent in a fiercely competitive marketplace.

This panel will discuss a wide range of approaches to meeting these challenges – a diversity of views on how best to build tenure and loyalty across an in-house creative team - while keeping work ‘new day’ fresh.

What others say

HS Creative Operations was a great chance to see people in person again, focus my attention on the presentations, and see how other agencies are tackling today's issues.

Dan Dove
IMF

HS Creative Operations events are not only insightful, but a great way to connect and network!

Alicia Jacolow
Saatchi & Saatchi

It was so easy to connect with the presenters - having some one-on-one time with them where I could ask specific questions was incredible!

Scott San Martin
Reingold