Question:
- How do you start to fix an old taxonomy?
- What do you do when you realise that while the original taxonomy was created with the best intentions, with the passage of time it no longer meets the needs of the users, nor the organisation it was meant to serve?
The story of an implementation taxonomy which was no longer fit-for-purpose. What the multifaceted J.R. Simplot Company (the major producer of many household food brands in Australia) did.
The metadata terms available to describe and organise the assets within the DAM was not sufficient; users were confused, and management wasn’t seeing the need to make the big changes required.
This story has a happy ending. J.R Simplot Company librarians worked out the answer and now share what they did.
Covering:
- Identifying the unhealthy parts of your taxonomy.
- Designing a better set of metadata terms.
- Best practices of taxonomy design.
- The importance of continual refining and reviewing to keep things fresh – listen to the users.
- Getting buy-in from senior leaders and management vs. taking initiative.
- Seeding change within a large enterprise – key drivers in change management.
