Design Operations Symposium 2024

Co-located with the Festival of Creative Operations

Agenda

Registration includes full access to the co-located Festival of Creative Operations 2024

To view the full agenda for the two events, click here

All session timings are in Eastern Standard Time (EST)

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10:30am

Networking and Visit the Exhibition

Your chance to visit the exhibition, plan your day and network with fellow professionals.

11:00am

Welcome to the Design Operations Symposium 2024

Conference Chair

Patrizia Bertini, Design Operations Strategy, 8x8

11:10am

Using the Power of Change to Build Better Together

In recent years, forced by the pandemic, both organizations and their leaders had to adapt to changing conditions. Now the pendulum is shifting from high demand for design to contraction in the market. Together with our teams, we are enduring difficult times, and we are also experiencing a collec...
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Jose Coronado, Head of Strategic Planning & Operations

11:40am

11:45am

The Next Frontier: How AI is Reshaping Design and DesignOps

Join Natalia as she unveils a new approach to design that transcends the traditional Double Diamond model. She’ll introduce Quantum Design—a forward-thinking concept gaining traction among designers globally. Discover what Quantum Design entails, how it’s reshaping DesignOps, and AI's critical ro...
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Natalia Usme Manrique, Design Manager

12:05pm

12:10pm

Harmonizing Creativity and Constraint: Unleashing the Power of Change in Design Operations

Lizette Coetzee Strydom, Lead Design Enablement, ABSA Bank shares her experiences of moving from a structured Operational Risk and Compliance environment to a dynamic role in Design Operations. She illustrates how embracing the power of change reshapes not only individual mindsets but entire team...
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Lizette Coetzee-Strydom, Lead Design Enablement, Absa Bank

12:40pm

12:45pm

The Rise of Generative AI in DesignOps

Shambhavi Gupta, Head of India Customer Experience Design and Innovation, Incedo Inc. explores the transformative impact of Generative AI on Design Operations and how it’s reshaping the way design teams operate and innovate. She will discuss how Generative AI automates repetitive tasks, such as a...
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Shambhavi Gupta, Head of India Customer Experience Design and Innovation, Incendo Inc

1:15pm

1:20pm

Driving Change: Data-Driven Design Operations at Scale

Learn how a boutique UI design firm transformed its operations through data-driven practices and automation. John Paul shares how his 40-person team handles enterprise-scale projects by turning Figma comments into a powerful workflow engine integrated with Trello. Key takeaways:

Building...
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John Paul de Guzman, Chief Creative & Founder, Frost Design & Consulting Group

1:50pm

1:55pm

The Evolution of DesignOps: Building Enterprise Solutions for the Next Decade

DesignOps has grown significantly over the past decade, with practitioners showing remarkable ingenuity in developing flexible, innovative solutions to support design at scale. However, as the field matures, many DesignOps teams are transitioning from custom-built, low-code/no-code systems to mor...
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Jon Fukuda, Co-Founder, Limina

Luke Murphy, Head of Marketing, Zeroheight

2:40pm

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December 5, 2024

An Online Event

What others say

The Design Operations New York 2023 conference was so rewarding! As a DesignOps "team of 1" practitioner, the opportunity to be among other humans who are in the field was so fulfilling. Also, what I learned in those 8 hours is immeasurable.

Claudia Martinez

Yelp

HS DesignOps events provided me with the opportunity to connect with similar minded professionals, who I can call friends! Sessions were engaging and provided me some valuable nuggets to take it forward and apply!

Amit Tripathi

Amazon

HS Design Operations events provide me with the opportunity to connect with other colleagues in the industry and share learnings to help each other strive to be the most efficient and supportive teams we can be.

Antonia Duffin

Co-Op

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