In the higher education space, as often elsewhere, in-house creative teams are small, yet have big demands in every category of design. The challenge is determining how we can manage these demands without overwhelming the talent. In this session, find out how the creative operations team at the Albert Einstein College of Medicine have succeeded in meeting the challenge:
- Providing in-house creative services, with a focus on customer service, client trust, and loyalty
- Creating strategies for effective communications with small creative teams
- Re-focusing accountability, creativity, and collaboration